Killyhevlin Hotel

Employer Location: Fermanagh
Phone Number: 02866323481
Email: hr@killyhevlin.com
Web: www.killyhevlin.com

Job description

Preparing and serving high-quality alcoholic and non-alcoholic beverages. Using a till to take orders and process payments. Checking customers identification and age verification. Engaging with customers and advising them about current promotions.

Responsibilities

• Health and safety in the work place
• Food safety in the work place
• Providing excellent customer service.
• Cleaning, prepping and stocking the work place for service and closing up duties after service.
• Service and knowledge of alcoholic, non-alcoholic, hot and cold beverages.
• Service and knowledge of wines, cocktails and speciality coffees.
• Providing a food service as required.
• Providing room service if required.
• Assist prepare and clear rooms for events if required.
• Assist with luggage and other duties which provide service excellence to the hotel guest.
• Adhering to company policy and procedure.

Skills and Qualifications

Essential Skills

• Good social and communication skills
• A team player
• A good work colleague
• Good local knowledge.

Desirable Skills

• L2 certificate in general food and beverage service skills.
• L2 apprenticeship in hospitality and catering (food & beverage services).
• L2 award in the principles of customer service in HLTT.
• L2 diploma in professional food and beverage service.
• L3 apprenticeship in hospitality and catering.
• L2 NVQ diploma in food and beverage service.
• L2 health and safety at work.
• L2 food hygiene.
• Professional experience of similar 4 star hotel.
• Professional experience of bar and floor service.
• Knowledge of wines and wine service with the ability to upsell.
• Knowledge of cocktail making and service with the ability to upsell.

Further Information

We are an equal opportunities employer. We supply uniform, meal on duty, on-the-job & essential product training, secure staff car parking, employee of the month award, staff discounts. No staff accommodation. Evidence required of Right to Work in UK/NI & Immigration Status (SHARE CODE). Applicants are required to have a National Insurance Number prior to applying. Applicants are required to have fully photographic ID - passport will be acceptable. Applicants are required to have a bank/ savings account prior to applying (wages are paid directly into the given account fortnightly).