Killyhevlin Hotel

Employer Location: Fermanagh
Phone Number: 02866323481
Email: hr@killyhevlin.com
Web: www.killyhevlin.com

Job description

Banqueting/ event staff will be responsible for delivering high-quality food and beverage service during events, ensuring guest satisfaction with attentive service and the efficient setup and breakdown of banquet rooms. They will handle a variety of tasks, including greeting guests, taking orders, serving food and drinks, and maintaining cleanliness and the organisation of the banquet area.

Responsibilities

• Anticipate the guests needs and exceed in meeting their expectations.
• Customer care/ guest interaction.
• Guest enquiries, requests, problems.
• Product knowledge, menus, locality, hotel facilities.
• Service of food & beverages.
• Serving at functions, buffets, carvery, tray service, afternoon teas & grill bar, breakfast service, Kove Restaurant (according to business requirements).
• Maintaining a clean and tidy work area.
• Preparing for service, set-up of tables and cleaning after service.
• Work as part of a team.

Skills and Qualifications

Essential Skills

• No experience required as full on-the-job training will be given.
• Good standard of education.
• Good communication skills.
• High personal standards for personal presentation.
• Eye for detail.
• Customer care skills.
• Reliable and flexible.
• Team orientated and co-operative.
• Work efficiently and good at managing own time.
• Safe food handling.
• English fluent: understand, speak, write, for Health and safety purposes. This is the primary language of the client base.

Desirable Skills

• Previous experience of banqueting and events work.
• Health & safety at work certificate.
• Food hygiene certificate.
• Welcome to excellence certificate.
• NVQ level 2 Food & Beverage Service.
• Professionalism.
• Physical stamina to be on your feet for extended periods and to carry trays, push trolleys.

Further Information

www.killyhevlin.com Work time: Based on business requirements with flexibility for weekends & evenings as required. We are an equal opportunity employer. We supply uniform, meal on duty, on-the-job & essential product training, secure staff car parking, employee of the month award, staff discounts. No staff accommodation. Evidence required of Right to Work in UK/NI & Immigration Status (SHARE CODE). Applicants are required to have a National Insurance Number prior to applying. Applicants are required to have fully photographic ID - passport will be acceptable. Applicants are required to have a bank/ savings account prior to applying (wages are paid directly into the given account fortnightly).