---

Job description

Relief Project Worker The Rosses is a non-24-hour supported housing service based in Londonderry. We support adults living with enduring mental health challenges - ranging from depression and anxiety to personality disorders - to maintain their tenancies and live as independently as possible. We also provide general housing support to tenants from local housing waiting lists. Our team doesn’t deliver personal care or medication support - instead, we empower people with the life skills and practical help they need to thrive, whether that’s managing appointments, developing routines, connecting with others or navigating the world of housing and benefits. Every flat here is self-contained, allowing our residents to feel truly at home. We work in partnership with Choice Housing and multiple local professionals (e.g. Community Mental Health Teams, Allied Health Professionals) to provide wrap-around, tailored support. The main function of the role is to provide the highest possible standard of care and support to Service Users by actively promoting and implementing Recovery by using a strengths based person centred approach.

Responsibilities

• Develop & maintain a trusting & professional relationship with Service Users and act in a supportive & empathetic manner towards them.
• Contribute to & help maintain a harmonious and therapeutic environment.
• Support Service Users to manage their Mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Actively encourage the involvement of Service Users in all aspects of decision making, be sensitive and seek solutions to difficulties encountered by them.
• Deliver care & support within the context of a social inclusion and recovery approach which is designed to work with people to find and maintain hope, re-establish a positive identity, build a meaningful life and take responsibility and control.

Skills and Qualifications

Essential Skills

• To be flexible as the role will involve working on a rota/shift basis in Supported Housing. Shifts will include early shifts, late shifts, night shifts, weekend and/or night cover as required to meet the needs of the scheme.
• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people within a health and social care setting.
• Or: a minimum of 12 months paid experience supporting people within a health and social care setting.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.