Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Do you come from an administration background and interested entering the Public Sector? Express your interest by applying today! About the role: £12.21 per hour Location: Various locations across multiple Wellbeing and Treatment Centres in the Belfast area 25 hours per week with possibility of additional hours 8am start in all sites Temporary ongoing position Please note closing date for this vacancy is 27th October 2025

Responsibilities

• Provide an information point for all visitors and staff, meet, greet and direct visitors to their desired location.
• Deal with telephone enquiries courteously and effectively and redirect calls as appropriate.
• Maintain an up to date knowledge of all services and operational activities in the WTC.
• Provide a Help Desk service for all departments for the forward reporting of faults in the building eg. reporting photocopier faults and maintenance jobs, maintaining records and following up as necessary to ensure work is carried out.
• Check in all external staff and visitors who are undertaking works, issue visitor passes and keep a record as appropriate.
• Operate reception as designated collection point e.g. receive and acknowledge fax messages, small parcels and special delivery items.
• Maintain contact with Support Services and other staff to facilitate smooth running of the Centre e.g. for waste, environmental issues, deliveries.
• On occasions you may be asked to cover the Main Reception for other shifts within the centre and other WTC's.

Skills and Qualifications

Essential Skills

• 4 GCSE's at Grades A-C including English Language and Maths or equivalent/higher qualification OR one year's experience in a clerical/administration role.
• Experience in the use of at least one Microsoft Office product or equivalent.
• Ability to work as part of a team.
• Good organisational skills with the ability to prioritise own workload.
• Effective communication skills to meet the needs of the post in full.