Apex Housing Association

Employer Location: Londonderry
Phone Number: 02871304800
Email: jobs@apex.org.uk
Web: www.apex.org.uk/jobs

Job description

To provide a quality service in accordance with the Associations policies and procedures and in line with the principles of continuous improvement. Please see employer website for full job details & person specification.

Responsibilities

• To ensure that all responsibilities are carried out in a timely and effective manner and that confidentiality is maintained in all issues relating to the work of the Housing Department and the Association.
• To implement the Association’s policies and procedures relating to all estate management functions.
• To deal with enquiries relating to Housing Services.
• To record and investigate all complaints regarding tenancy matters ensuring a satisfactory outcome in line with the Associations policies and procedures.

Skills and Qualifications

Essential Skills

• A third level qualification or educated to A Level standard or equivalent with a professional housing qualification and one years relevant experience as set out in the job description with a social landlord or local authority.
• Or educated to A Level standard or equivalent and two years relevant experience in a Housing Officer role with a social landlord or local authority.
• Or three years experience working as a Housing Officer.

Further Information

Location: Head Office. Apex is an Equal Opportunities Employer and due to under representation is some areas we especially welcome applicants from the Protestant community.