Operations Service Manager (Cloud Services)
Riada Resourcing
Phone Number: 02870326600Email: info@riadaresourcing.com
Web: www.riadaresourcing.com
Job description
Do you come from a Operations background and interested entering the Public Sector? Express your interest by applying today! About the role: £23.60 per hour Location: James House, Belfast 37.5 hours a week Duration: Temporary until 29/05/2026 This role closes on Friday 7th November 2025 for suitable CVs.
Responsibilities
- Ensure all database servers are backed up in a manner that meets the RPO and RTO defined in customer SLA’s.
- Troubleshoot database service outages as needed, including after-hours and weekends.
- Recommend most appropriate high availability and resilience options to meet customers’ requirements.
- Undertake capacity reviews of managed databases on a regular basis.
- Document database environments to a quality standard.
- Ensure that all operational delivery services provided by suppliers are planned and delivered in accordance with agreed quality processes, SLA’s and ITS quality standards as appropriate.
Skills and Qualifications
Essential Skills
- Hold a university degree in a computer science related subject or relevant ICT professional qualification and have a minimum of 3 years experience in an ICT technical management role within a major organisation. OR,
- Have worked for at least 5 years in an ICT Technical management role within a major organisation. AND,
- Have recent experience/knowledge of working with Infrastructure\Cloud technologies and licensing, such as Windows/Linux/Unix operating systems, Microsoft 365 & Azure\AWS\GCloud Technology, Relational Database systems, Virtualisation etc.
- Have experience of leading or supporting ICT projects with a budget of over £50,000.
- Have previous experience utilising a project methodology or contract management.
- Have at least 2 years’ experience managing teams of people.
- Vacancy ID
- 1742581
- Job ref.
- 36202
- Job Sector
- IT
- Area
- Belfast
- Location
- Belfast
- Salary
- £23.60 per hour
- No. vacancies
- 1
- Contract Type
- Temporary
- Weekly hours
- 37.5
- Published date
- 30/10/2025
- Closing date
- 30/11/2025
- Worktime
- To be confirmed