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Job description

To ensure the efficient and cost-effective planning and coordination of waste collection and transportation operations across multiple sites, using a fleet of single lift, multi lift, and articulated vehicles. The role supports operational excellence, compliance, and customer satisfaction through proactive transport planning and real-time problem-solving.

Responsibilities

• Plan daily and weekly routes for either single lift, multi lift, and articulated vehicles.
• Optimise vehicle usage to ensure timely collections and deliveries across multiple sites.
• Adjust plans dynamically in response to operational changes, breakdowns, or customer requests.
• Conduct daily driver debriefs to review route performance, service issues, driver compliance and vehicle defects.
• Ensure accurate logging of driver feedback and escalate issues where necessary.
• Promote a culture of safety, compliance, and continuous improvement.
• Monitor vehicle availability, maintenance schedules, and driver rosters.
• Liaise with drivers to ensure clear communication of routes and expectations.
• Ensure compliance with legal and safety standards (e.g., driver hours, vehicle weights).
• Collaborate with transport managers and operations teams to align transport plans with site needs.
• Maintain accurate records of vehicle movements, service logs, and route performance.
• Use transport management systems (TMS) and GPS tracking tools to monitor and improve efficiency.
• Respond to customer queries regarding collections and deliveries and update Driver/Helper teams accordingly.
• Ensure service levels are met and proactively resolve any transport-related issues.
• Ensure all transport activities comply with relevant legislation (e.g., Waste Carrier Licence).
• Prepare reports on transport performance, fuel usage, and route efficiency.
• Produce and maintain daily and weekly reports
• Analyse data to identify trends, inefficiencies, and opportunities for improvement.
• Support management with insights for strategic decision-making.
• Complete and communicate clear handovers at shift changes or between planning teams.
• Ensure continuity of operations by documenting outstanding issues, route changes, and service exceptions.
• Maintain accurate and up-to-date handover logs for operational transparency.
• Any other reasonable duties as deemed necessary by Management

Skills and Qualifications

Essential Skills

• Minimum 1 year experience in transport planning, ideally within waste management or logistics.
• Knowledge of vehicle types and their operational capabilities (single lift, multi lift, articulated).
• Strong geographical knowledge of Northern Ireland and route planning skills.
• Proficiency in transport planning software and Microsoft Office.
• Excellent communication, organisational and problem-solving skills.
• Ability to work under pressure and adapt to changing priorities.
• Understanding of transport regulations and health & safety standards.
• Can work independently and enjoys working as part of a team
• Confident communicator with good communication skills (both written and verbal)

Desirable Skills

• CPC (Certificate of Professional Competence) in Transport Management.
• Experience with multi-site operations.
• Knowledge of waste management industry practices and regulations.

Further Information

Flexible approach to working hours including working weekends and Bank Holidays Competitive salary and benefits package Supportive team environment Annual Discretionary bonus scheme, subject to the achievement of agreed KPI’s for a respective year Opportunities for personal growth and development Eligible for Company Sick pay and DIS benefit after one years’ continuous service Eligible for Private Healthcare Scheme and Cash health benefit upon successful completion of probation 33 days annual leave including Bank holidays Company pension scheme