Visitor Experience and Hygiene Officer


Job description

THE EMPLOYER IS: ST COLUMB’S HALL TRUST This role will combine direct public interaction (greeting visitors, managing facilities, handling complaints) with maintaining cleanliness and safety standards (inspecting facilities, ensuring litter is managed, supporting cleaning activities). This person ensures a welcoming, safe, and hygienic environment for visitors by performing tasks like litter picking, bin emptying, toilet checks, and general public area upkeep of St Columb’s Hall.

Responsibilities

  • Visitor Engagement: Interacting with the public, providing information, and ensuring a positive experience.
  • Facility Maintenance: Inspecting all areas for cleanliness and safety.
  • Hygiene and Cleanliness: Managing litter, emptying bins, and ensuring public areas remain clean and welcoming.
  • Basic Safety: Assisting with first aid if trained, and contributing to overall visitor safety.
  • Collaboration: Working with staff and volunteers to maintain a positive atmosphere and consistent service.

Skills and Qualifications

Essential Skills

  • Communication: Strong ability to deal with the public, handle complaints, and work collaboratively.
  • Attention to Detail: A thorough approach is needed for inspections and ensuring standards are met.
  • Proactiveness: : Taking pride in managing litter and ensuring facilities are clean and well-maintained.
  • Flexibility: Willingness to train in first aid or assist the wider team with other reasonably requested tasks.

Desirable Skills

  • Previous experience in a similar role.

Further Information

The Employer is: ST COLUMB’S HALL TRUST JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID
1743566
Job Sector
Cleaners,Customer Service and Call Centre
Area
Derry or Londonderry
Location
Derry or Londonderry
Salary
16-17 £7.55, 18-20 £10.00, 21 plus £13.45 per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
25
Published date
04/11/2025
Closing date
15/12/2025
Worktime
Monday to Saturday - Hours vary depending on the rota but can involve hours between 9am and 9pm

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