---

Job description

THE EMPLOYER IS: ALLEN PEOPLE SOLUTIONS LTD To provide high-level administrative and IT support in a dynamic, fast-paced consultancy environment. This role offers the opportunity to contribute to operational efficiency by supporting both people and systems, while playing a key role in automating and streamlining business processes.

Responsibilities

• Deliver day-to-day administrative support across the business, ensuring smooth office operations.
• Organise meetings, order and maintain office supplies, and manage general office logistics.
• Act as the first point of contact for visitors and handle inbound calls and emails professionally and efficiently.
• Arrange travel and accommodation bookings as needed.
• Assist consultants with administrative tasks including document formatting, photocopying, evidence collation, and note-taking.
• Perform any other reasonable administrative duties as required.
• Act as a liaison with external IT providers to maintain and improve IT infrastructure.
• Support social media platforms and our marketing activities to promote the business including the maintenance and upkeep of the website.
• Maintain company databases, spreadsheets, and systems in line with GDPR compliance and internal data standards.
• Monitor and assist in resolving IT-related issues, including software renewals, access requests, and troubleshooting.
• Identify opportunities for automation of repetitive tasks and workflows to improve operational efficiency.
• Assist in the implementation and maintenance of automated solutions including Documate and Gavel.
• Support the development and ongoing enhancement of the organisation’s AI and digital capabilities.
• Collaborate with team members to understand process pain points and deliver practical automation support.

Skills and Qualifications

Essential Skills

• Strong IT proficiency, particularly with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Experience or interest in process automation and digital tools is highly desirable.
• Excellent communication, planning, and organisational skills.
• Comfortable working independently and collaboratively within a team.

Desirable Skills

• Previous experience in an administrative or office support role.
• Proactive, solution-focused mindset with a willingness to learn and adapt.

Further Information

The Employer is: ALLEN PEOPLE SOLUTIONS LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.