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Job description

THE EMPLOYER IS: EXSTO 361 LTD We’re looking for a proactive, organised, and friendly individual to join the Exsto team as an Administrative & Customer Service Assistant. You’ll play a key role in supporting our gym members and online customers - handling day-to-day admin tasks, responding to messages and emails, and keeping our systems running smoothly. This role is ideal for someone who enjoys structure, communication, and being part of a positive, driven team.

Responsibilities

• Respond to customer and member enquiries via email, WhatsApp, and social media.
• Support gym membership setup, renewals, and class bookings.
• Help manage online store orders, returns, and customer updates.
• Maintain organised spreadsheets and internal records.
• Assist with inventory checks and product packaging when required.
• Help coordinate PT Academy enrolments and student communication.
• Provide general administrative support to the management team.

Skills and Qualifications

Essential Skills

• Great communicator - written and verbal.
• Confident using computers and social platforms.
• Strong attention to detail and organisation.

Desirable Skills

• Interest in health, fitness, or fashion is a plus (but not essential).
• Reliable and eager to learn new skills.

Further Information

The Employer is: EXSTO 361 LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.