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Job description

THE EMPLOYER IS: SHANTALLOW COMMUNITY RESIDENTS ASSOCIATION The Receptionist / Administrative Assistant plays a vital role in ensuring the smooth day-to-day operations of the office. This position serves as the first point of contact for visitors and clients, while also providing administrative support to management and team members.

Responsibilities

• Greet and assist visitors in a professional and welcoming manner.
• Answer, screen, and direct incoming calls and emails.
• Maintain a tidy and organized reception area.
• Handle incoming and outgoing mail and deliveries.
• Prepare and format documents, correspondence, and reports.
• Schedule appointments, meetings, and conference room bookings.
• Maintain office supplies inventory and place orders when necessary.
• Support internal communication and coordinate office activities and events.
• Assist with onboarding new employees and maintaining employee records.
• Manage filing systems - both physical and electronic.
• Liaise with vendors, service providers, and building management as needed.
• Provide general administrative support to executives and team members.

Skills and Qualifications

Essential Skills

• Communication Skills - Clearly interacts with clients, visitors, and colleagues in person, by phone, and in writing.
• Organization and Time Management - Efficiently manages multiple tasks, schedules, and prioritizes to keep daily operations running smoothly.
• Customer Service - Provides a helpful experience for visitors and callers, addressing inquiries promptly and courteously.
• Computer and Office Software Proficiency - Uses applications such as Microsoft Office (Word, Excel, Outlook) or Google Workspace to handle correspondence, reports, and records.
• Attention to Detail - Ensures accuracy in data entry, scheduling, document preparation, and record-keeping.

Further Information

THE EMPLOYER IS: SHANTALLOW COMMUNITY RESIDENTS ASSOCIATION JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.