Customer Service Trainee


Job description

THE EMPLOYER IS: JP CORRY BALLYMENA We are looking for a talented person that will align well with our values and way of working. Our culture is based on decency, passion and pride and they become principles that guide our business. This is a new opportunity with JP Corry Builders Merchants where you’ll be based in one of our branches experiencing first-hand the principle of great customer service. As you go, you’ll get to grips with our business, learning about our customers and our products. In the varied role, you will spend time in various departments in the branch and get involved with merchandising stock as it comes in from suppliers. This opportunity is a great way to suss out what you like doing in the branch whether its being outdoors loading customers, in the warehouse, behind the counter serving customers or on the shop floor merchandising.

Responsibilities

  • You will be shadowing colleagues dealing with a number of our customers and with time, be able to offer advice and support.
  • You will learn how to provide great service and will get a chance to work as part of a team.
  • Learn about the products we sell, the importance of teamwork, health & safety and good housekeeping.
  • You will develop skills in communication, both face to face and over the phone.
  • Placing customer orders.
  • Carrying out stock counts.
  • Interacting with customers and answering queries.
  • Sales.
  • After 6 months you can expect to know the basics of merchanting, the importance of health & safety, customer service and our computer system for taking customer orders and payment.

Skills and Qualifications

Essential Skills

  • Ability to work as part of a team.

Desirable Skills

  • Experience of using a forklift truck is desirable but not essential.

Further Information

The Employer is: JP CORRY BALLYMENA JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID
1744775
Job Sector
Retailing, Wholesaling and Purchasing,Customer Service and Call Centre
Area
Co Antrim
Location
Ballymena
Salary
16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
25
Published date
11/11/2025
Closing date
22/12/2025
Worktime
To be confirmed with employer

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