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Job description

THE EMPLOYER IS: KITH & KIN FINANCIAL WELLBEING CIC Kith & Kin Financial Wellbeing Social Enterprise is a small organisation that requires help in the office with general office duties and to help with our Marketing to improve our Social Media presence etc. As we are a small organisation, the person employed will required to help with general office duties, including Administration and Marketing duties amongst other general office work as required. The person will also need to be confident to work on their own if required, without full time supervision.

Responsibilities

• Customer service tasks including answering the telephone and calling clients.
• Updating our customer record management system, using excel and other computer based programs.
• Marketing tasks including updating our various range of Social Media platforms including Linkedin, Twitter and Facebook etc.
• Flexibility to help with a range of office duties as and when required.
• Learning new computer skills in the role, including using Excel to update the CRM system, Microsoft Word to write client letters, and Gmail to email clients and send attachments.
• Develop and design new social media campaigns as required.
• Updating our administration system to improve our client systems.

Skills and Qualifications

Essential Skills

• Excellent communication skills to telephone clients to discuss any enquiries, deal with queries and issues that are discussed.
• Confident use of computers while using Word, Excel, Gmail and other softwares or platforms.
• Marketing knowledge and skills across a range of social media platforms including Facebook, LinkedIn, Twitter, etc.

Further Information

The Employer is: KITH & KIN FINANCIAL WELLBEING CIC JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.