Marketing, Quality and Business Process Support


Job description

THE EMPLOYER IS: SPECIALISTERNE NI The Marketing, Quality and Business Process Support Worker will support the effective running of Specialisterne NI services for neurodivergent people. The Marketing, Quality and Business Process Support Worker will work across business functions, to ensure optimal delivery of programmes which are co-designed with autistic and neurodivergent people.

Responsibilities

  • Representing Specialisterne NI at career fairs.
  • Social media support. For example, posting across social media in relation to neurodiversity and Specialisterne NI services.
  • Customer service, responding to enquiries online and in person.
  • Preparing marketing material, including fliers, using Canva.
  • Organising events, e.g. graduation days.
  • Support of programme delivery. For example, liaising with the team to collate updates regarding programme progress and delivery.
  • Collating participant feedback and supporting the feedback/delivery loop.
  • Liaising with corporate clients, partners and suppliers.
  • Maintaining records in relation to all project activity, in line with Specialisterne NI quality standards and GDPR regulations. Ongoing learning related to the role.

Skills and Qualifications

Essential Skills

  • 3 A levels (C grade or higher) or equivalent.
  • GCSE Maths and English (C Grade or higher) or equivalent.
  • Demonstrated interest in Autism and/or neurodivergent conditions.
  • Knowledge of MS office programs, including Word, Excel, Email etc.
  • Use of social media platforms.
  • Excellent organisational skills.
  • Ability to work on your own initiative as well as part of a team.
  • Organisational and planning ability.
  • Excellent written communication skills.
  • Willingness to undertake training as & when required.
  • Flexible to work outside normal working hours on occasions.

Desirable Skills

  • Study in subjects of relevance to the role.
  • Experience in the VCSE sector.
  • Experience in liaising with business stakeholders.
  • Experience in documentation of work according to quality standards.
  • Experience in use of Canva or related marketing tools.
  • Demonstrated knowledge of Autism and/or neurodivergent conditions.
  • General knowledge of quality standards and required procedures.
  • Skills in numeracy and excel.
  • Skilled at multi-tasking.
  • Time management skills.
  • Ability to work on your own initiative as well as part of a team.
  • Detail-oriented.

Further Information

The Employer is: SPECIALISTERNE NI JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID
1744875
Job Sector
Marketing,Business, Policy and Projects
Area
Belfast
Location
Belfast
Salary
16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
25
Published date
11/11/2025
Closing date
22/12/2025
Worktime
To be confirmed with employer

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