Care Coordinator/Area Service Manager


Job description

NWCare is a family run domiciliary care agency serving the community in healthcare in Northern Ireland for well over 50 years. We are recruiting Area Service Managers/Care Coordinator for our Omagh branch Please note: Criteria for this role is that you apply for an Enhanced AccessNI certificate.

Responsibilities

  • To organise and supervise the delivery of home care support services to Service Users in their own homes
  • To work in a flexible and reliable manner in response to the needs of the service
  • To manage a team of Home Care Assistants
  • To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards
  • To ensure that a quality care service is delivered to all Service Users
  • To work within GDPR legislation

Skills and Qualifications

Essential Skills

  • Good general education to include good numeracy and literacy skills
  • Minimum of QCF Level 2 in Health and Social Care
  • At least 12 months’ experience in a care setting
  • Experience of coordinating rotas
  • Experience of managing staff
  • NISCC (Northern Ireland Social Care Council) registration completed at training, if not already registered
  • Enhanced AccessNI
  • Right to work in UK
  • Excellent communication skills, written and oral
  • Ability to respond to sudden changes in service delivery requirements
  • High standard of accuracy
  • A working knowledge of MS Office, e.g. Word, Excel, Outlook, etc.
  • Ability to work cooperatively and effectively as part of a team
  • Ability to plan and prioritise workload in a highly organised way
  • Flexibility in working hours to respond to business needs
  • Car driver with vehicle appropriately insured for business use
  • Flexibility to work in other NWCare branches to meet business needs
  • Be able to participate in the out of hours on-call rota

Desirable Skills

  • QCF Level 3 in Health and Social Care or equivalent or above
  • Previous experience as an Area Service Manager/Care Coordinator

Further Information

We offer our staff: Excellent hourly rate Mileage paid Annual leave on a pro rata basis NISCC - Post registration training learning On-line learning Training academies throughout Northern Ireland Practical paid training CPD approved certificate for training QCF Levels 2, 3 and 5 qualifications Internal career progression Mentoring arrangements Uniforms supplied Experienced care company with over 50 years in healthcare Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)

Vacancy ID
1744984
Job ref.
ASM/OM/25/0047
Job Sector
Carers and Support Workers,General Management
Area
Co Tyrone
Location
Omagh
Salary
£29,601 per annum to include generous on-call allowance
No. vacancies
2
Contract Type
Permanent
Weekly hours
37.5
Published date
11/11/2025
Closing date
15/12/2025
Worktime
9am - 5pm, days to be confirmed

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