Call Handler
Job description
The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.
Responsibilities
- Manage email & telephone enquires both internal & from the public.
- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient manner.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Scheduling appointments, meetings, ensuring diaries are kept up to date.
- Maintaining accurate records.
- Provide support to the wider response maintenance team.
Skills and Qualifications
Essential Skills
- Previous administrative experience desirable, (not essential as full training will be given).
Further Information
For more information please contact careers@pkmurphy.co.uk
- Vacancy ID
- 1745297
- Job ref.
- CallHandler/Pom/01
- Job Sector
- Customer Service and Call Centre
- Area
- Co Tyrone
- Location
- Dungannon
- Salary
- £12.21 per hour
- No. vacancies
- 1
- Contract Type
- Permanent
- Weekly hours
- 37.5
- Published date
- 13/11/2025
- Closing date
- 27/11/2025
- Worktime
- 9am-5pm, to be confirmed