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Job description

THE EMPLOYER IS: PROFILETREE WEB DESIGN AND DIGITAL MARKETING LTD JobStart Junior Digital Executive - Client Services. ProfileTree is an award-winning web design and digital marketing agency based in Belfast, helping our clients to generate leads and sales through structured digital strategy, sleek web design and engaging digital content. Due to continued growth, a number of opportunities now exist to join our team as a Junior Digital Executive within our Client Services department.

Responsibilities

• Assist in managing a portfolio of client accounts.
• Develop and nurture strong client relationships, acting as the main point of contact for your assigned clients, keeping them fully informed of project process and driving client retention.
• Support the project process for all of your assigned clients’ projects.
• Collaborate with delivery teams to facilitate project delivery and ensure client satisfaction.
• Participate in client meetings, aiding in project review discussions and maintaining detailed project records.
• Record all projects elements and communications on the project management system.
• Record all projects elements and communications on the project management system.
• Contribute to the development, maintenance and sharing of clear project documentation throughout the life of the project, for clients and internal stakeholders.

Skills and Qualifications

Essential Skills

• Minimum 1 year’s experience in a similar role.
• Customer service.
• Passion for digital and/or marketing.
• Excellent communication skills.

Further Information

Location: McSweeney Centre. The Employer is: PROFILETREE WEB DESIGN AND DIGITAL MARKETING LTD JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.