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Job description

THE EMPLOYER IS: HILTON BELFAST As a Maintenance Assistant, you will play a key supporting role within the property operations team by carrying out preventative maintenance, responding to repair requests, and ensuring the hotel’s facilities, equipment, and systems operate safely and efficiently. Working closely with the Maintenance Manager, contractors, and operational teams, you will help maintain a safe, functional, and well-presented environment for guests and employees. You will be a proactive, hands-on team member with a strong focus on safety, accuracy, and service. In a fast-paced hospitality environment, you will support routine inspections, minor repairs, compliance checks, and energy-efficient practices while contributing to the consistent delivery of brand standards. With a willingness to learn and enhance your technical skills, you will play an important part in ensuring the smooth day-to-day running of the hotel.

Responsibilities

• Conduct routine inspections of rooms, public areas, and equipment according to schedules.
• Identify defects, document findings, and escalate or address minor repairs.
• Maintain accurate records of inspections, repairs, and follow-ups.
• Operate, maintain, and troubleshoot equipment safely.
• Perform preventative care to prolong equipment lifespan and respond to breakdowns efficiently.
• Track and manage operational assets to ensure availability and compliance.
• Follow health, safety, and COSHH regulations.
• Identify hazards, participate in emergency drills, and support internal audits.
• Promote a safety-first culture within the team.
• Liaise with external contractors and vendors for maintenance tasks.
• Schedule, monitor, and document outsourced work.
• Communicate effectively with stakeholders and resolve issues promptly.
• Monitor energy use and implement sustainable maintenance practices.
• Take preventative measures to reduce repair costs and support budget-conscious operations.
• Suggest operational improvements based on data and observations.
• Ensure rooms, public areas, and equipment meet brand SOPs.
• Evaluate operational readiness and provide feedback to teams for improvement.
• Maintain consistency and a continuous improvement mindset across all areas.

Skills and Qualifications

Essential Skills

• Technical & Maintenance Skills - Ability to perform inspections, identify defects, and carry out minor repairs.
• Health, Safety & Compliance Awareness - Knowledge of COSHH, risk assessments, fire safety, and PPE usage.
• Equipment Operation & Troubleshooting - Safe handling, maintenance, and basic fault diagnosis of operational equipment.
• Attention to Detail - Accurate record-keeping, adherence to SOPs, and quality assurance in inspections.
• Organisational & Time Management Skills - Ability to plan inspections, schedule maintenance, and manage multiple tasks efficiently.
• Communication & Teamwork - Clear reporting of issues, coordination with contractors, vendors, and internal teams.

Desirable Skills

• Problem-Solving Ability - Proactively identifying issues and suggesting practical solutions.
• Basic Project Coordination - Supporting scheduling and monitoring of contractor or vendor work.
• Energy & Cost Awareness - Understanding the impact of maintenance practices on energy use and operational costs.
• Continuous Improvement Mindset - Willingness to learn, implement feedback, and enhance operational efficiency

Further Information

The Employer is: HILTON BELFAST JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.