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Job description

As part of the Leisure Services team contribute to the provision of a quality, safe, customer-focused, value for money service and assist facility users in a pleasant, purposeful and professional manner. As the first point of contact for facility user’s duties will include providing information, collecting admission fees and payments, dealing with customer enquires in person, by telephone or email and associated administrative duties. The council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. Such a reserve list will be compiled and held for a period of 12 months

Responsibilities

• Receive all visitors; deal with telephone enquiries and information requests in a courteous and efficient manner ensuring a high level of customer care.
• Please see employer website for full job details & person specification.

Skills and Qualifications

Essential Skills

• A minimum of 5 GCSE’s (Grades A to C) or equivalent including English Language and a numeracy based subject
• Please see employer website for full job details & person specification.