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Job description

As Administration Assistant, you will provide an efficient and effective service to customers of the organisation in accordance with their policies and procedures. You will ensure that all duties are carried out in a timely and effective manner and that confidentiality is maintained at all times.

Responsibilities

• Managing a computerised information system.
• Liaising with other department staff and external organisations.
• Maintenance of the general filing systems.
• You will be required to cover reception on a rota basis as required
• Answering telephone and face to face enquiries.
• Assisting with the production, presentation and distribution of written documentation using Microsoft Office, including letters, memos, statistics, reports and presentations.
• Recording and distribution of incoming mail / post and dealing with routine correspondence and outgoing mail and distribution to relevant staff.
• Faxing and photocopying duties.

Skills and Qualifications

Essential Skills

• 6 GCSEs (Grades A-C), including GCSE Maths and English (Grade A-C) or an equivalent or higher educational standard is essential plus one year's experience providing administration support in an administrative/clerical role
• Or QCF (Previously NVQ) Level 2 in Business Administration or equivalent or higher educational standard and one year's experience providing administration support in an administrative/clerical role
• Or three years' experience providing administration support in an administrative/clerical role.
• In addition to the above, you will have previous experience dealing with confidential information, booking meetings and appointments for customers.
• You will be proficient in Microsoft suite, with excellent communication skills.