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Job description

THE EMPLOYER IS: O'KANE PLUMBING ELECTRICS LTD We are looking for an Administrator to provide general office support and handle incoming calls. This is an entry-level role suitable for someone with good communication skills and attention to detail who enjoys working in a team and keeping an office running smoothly. You’ll be the first point of contact on the phone, directing enquiries to the right people, while also helping with everyday administrative tasks such as filing, preparing documents, and managing correspondence.

Responsibilities

• Answer incoming calls promptly and professionally, taking accurate messages and passing them to the relevant team members.
• Handle general enquiries by phone and email.
• Provide information to customers, suppliers, and visitors when needed.
• Carry out general office duties such as photocopying, scanning, and filing. Assist with data entry or document preparation as required.
• Prepare and update basic documents and spreadsheets.
• Distribute post, deliveries, and internal mail.
• Order and maintain office supplies and stationery.
• Support other departments with general admin tasks when needed.

Skills and Qualifications

Essential Skills

• Good telephone manner and communication skills.
• Basic IT skills (Microsoft Word, Excel, and Outlook).
• Strong attention to detail and good organisation.
• No formal qualifications required - full training provided.

Desirable Skills

• Previous office or customer service experience helpful but not essential.
• Strong multitasking and time-management skills.
• Good written communication.
• Customer-focused and able to stay calm under pressure.
• Basic experience with office equipment or databases.
• Flexible and able to support different teams when needed.

Further Information

The Employer is: O'KANE PLUMBING ELECTRICS LTD JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.