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Job description

THE EMPLOYER IS: TRAVEL BUG NI As a Travel Consultant with Travel Bug, you will collaborate with clients to craft their perfect travel itinerary while coordinating transportation, reservations, and accommodations on their behalf. You will contribute to creating a positive work environment for fellow employees and uphold Travel Bug’s reputation as a top-tier travel agency through quality customer service and successful results. In this role, you will build and maintain strong relationships with tourism organizations, including hotels, airlines, tour vendors, and event-ticketing companies. Additionally, you will assist clients in navigating foreign and domestic travel requirements such as passports, visas, and vaccinations, ensuring a seamless and enjoyable travel experience.

Responsibilities

• Stay up to date on the latest travel industry news and trends, such as cultural events and emergency situations.
• Provide information and recommendations to clients regarding their future destinations.
• Plan itineraries that meet clients’ budgets and requests.
• Answer emails and calls from clients, addressing any questions or concerns they may have about their travel plans.
• Work with clients to make last-minute changes or updates to their itinerary.

Skills and Qualifications

Essential Skills

• Strong communication and sales skills.
• Familiarity with the latest travel trends, including popular vacation locations and activities.
• Strong organizational and planning skills.
• Excellent time management skills.
• Understanding of foreign and domestic travel requirements or restrictions.

Desirable Skills

• Excellent customer service skills.
• Ability to work under pressure and meet deadlines.
• Patience and perseverance when unforeseen issues arise.
• Ability to work independently or with a team if needed.
• Background in hospitality or tourism.

Further Information

The Employer is: TRAVEL BUG NI JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.