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Job description

THE EMPLOYER IS: SIGNATURE HAIR & CO This role involves making outbound calls to prospective customers who have not previously expressed interest in our products or services, while following a provided script to introduce the company, present benefits, handle objections, and qualify prospects. Responsibilities include asking targeted questions to assess needs, budget, and timeline, scheduling appointments or follow-up calls for senior sales consultants, and using effective communication techniques to build rapport and trust.

Responsibilities

• Administrative Support: Answering phone calls, managing appointment bookings, and helping maintain stock levels.
• Making Outbound Calls: Calling prospective customers who have not previously expressed interest in a product or service.
• Following a Script: Using a provided script as a guide to introduce the company, present benefits, handle common objections, and qualify prospects.
• Qualifying Leads: Asking targeted questions to assess a prospect's needs, budget, and timeline to determine if they are a good fit for the business.
• Appointment Setting: Scheduling meetings or follow-up calls for senior sales consultants or agents.
• Building Rapport: Using effective communication techniques, including tone and pace matching, to build trust and make the conversation feel less transactional.
• Handling Rejection Gracefully: Maintaining a professional and positive attitude despite frequent rejections, which is an inherent part of the job.
• Meeting Targets: Working towards individual and team targets for call volumes, lead generation, and appointments set.

Skills and Qualifications

Essential Skills

• Communication Skills: Strong verbal skills for interacting with potential new customers.

Further Information

The Employer is: SIGNATURE HAIR & CO JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.