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Job description

THE EMPLOYER IS: CRAFT NORTHERN IRELAND Work with us as part of the Craft NI team with a specific focus on the retail gallery and to help us develop further sales of Northern Irish craft online, offsite through pop-ups and in the Gallery in Belfast city centre. Craft NI, exists for the promotion and development of the design-led contemporary craft industry in Northern Ireland and is a registered charity. It supports the craft industry through: Professional and business development programmes, helping NI makers build sustainable practices; A gallery, online shop and exhibition space showing and selling some of the best of NI craft; An information and signposting service for makers and customers, including a Craft Directory, Craft Map of NI and regular communications through all channels; Promotional campaigns and advocacy activities to raise awareness of Northern Ireland’s talented craft sector.

Responsibilities

• Adding stock to Craft NI Gallery online shop.
• Work with Craft NI Gallery Manager and Marketing Officer on social media and SEO to support online sales.
• Support with Craft NI sales offsite including for example at Garden Show Ireland, Knit & Stitch as others as applicable.
• Providing excellent customer service.
• Till duties and cash handling.
• Stock maintenance.
• Support the Gallery Manager on admin and data collection.
• Deal with enquiries over the phone and by email.
• Acquire and maintain excellent knowledge of the craft showcased in the gallery.
• Providing support to Craft NI for programming and exhibitions (occasional evening work).
• General cleaning duties.
• Providing support for exhibition set up and take down.
• Adhere to the organisation’s policies and procedures at all times.

Skills and Qualifications

Essential Skills

• Professional working knowledge of Microsoft Office and Apple Applications.
• Website updating and online sales - training provided.
• Creating social media content to promote online shop sales - writing copy and taking product photographs.
• Managing online presence for Craft NI Gallery through SEO and social media.
• Processing Gallery stock.
• Operating till.
• Creating Gallery displays - merchandising.
• Communication skills - maintaining good relationships with suppliers.
• Communication skills - maintaining good relationships with customers, online and in person.
• Event support - helping with planning Gallery events, exhibitions and pop-ups off site.
• Experience working in a retail or customer-facing environment.
• Must be available to work evenings and weekends as required.

Desirable Skills

• Knowledge and understanding of the contemporary craft or arts sectors in Northern Ireland.
• Experience in an administrative role.
• Excellent photography skills.
• Website updating and online sales.
• Access to transport preferred.

Further Information

The Employer is: CRAFT NORTHERN IRELAND JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.