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Job description

To be responsible to the relevant HR Officer/ Business Coordinator (HR/Administration) for assisting with the provision of all human resource matters across the department to ensure the business needs of the department are met in an efficient and cost-effective manner. To supervise, train and develop assigned human resources staff to ensure the business needs of the department are met. To assist the relevant HR Officer/ Business Coordinator (HR/Administration) with the provision of advice and guidance to senior managers, line managers and other staff on a departmental wide basis, on human resources matters, in liaison with Corporate HR as appropriate. To represent the HR Officer/ Business Coordinator (HR/Administration) within the post holders area of responsibility as required.

Responsibilities

• To supervise and be responsible for programming the workload and priorities of any assigned support staff in liaison with the HR Officer/ Business Coordinator (HR/Administration) to ensure the business needs of the department are met.
• To ensure the accurate and timely production of service performance and compliance information relating to human resources matters required for reports and official returns.
• To assist the HR Officer/ Business Coordinator (HR/Administration) to ensure that human resource and employee relations issues for the department are effectively managed and applied in accordance with council policies.
• To ensure that the relevant timescales and legislative requirements are met e.g. disciplinary, grievance, capability, attendance and other relevant procedures.
• To undertake investigations in relation to specific personnel matters.
• To assist with the development and management of all procedures, record keeping and reporting activities with regard to human resources matters.
• To assist the HR Officer/ Business Coordinator (HR/Administration) in the review of individual sickness absence cases and maintain all medical and Occupational Health correspondence and produce Occupational Health referrals for the service in,...
• ...consultation with the HR Officer/ Business Coordinator (HR/Administration) and appropriate manager. To liaise with the councils occupational health provider on progress of individual cases as required.
• To prepare absence management reports for presentation at case review panels.
• To assist the HR Officer/ Business Coordinator (HR/Administration) in providing advice and guidance on human resource matters including but not exclusively:
• employee relations; attendance management; discipline and grievance; training and development; payroll; recruitment, freedom of information requests and data subject access requests.
• To assist with the coordination of responses within relevant timeframes, to requests under e.g. freedom of information and data protection legislation.
• To assist in the preparation of the departmental human resources units business plan.
• To assist the HR Officer/ Business Coordinator (HR/Administration) in the identification of training and development needs within the human resources unit, to set individual goals/targets and implement agreed training programmes etc.
• To provide and coordinate induction training for all new starts.

Skills and Qualifications

Essential Skills

• (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV).
• Applicants must, as at the closing date for receipt of application forms:
• Have a third level qualification in a relevant subject such as Business Studies, Human Resources or equivalent qualification;
• Be able to demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the following three areas:
• Providing advice and guidance on HR policies and processes to operational management, and assisting in the management of staffing, payroll, work-life balance, learning and development, Freedom of Information and subject access requests;
• Working effectively with Trade Unions on a range of HR matters; and,
• Direct participation in attendance management policy, disciplinary and grievance procedures and in managing employee resourcing / staffing issues.
• Communication skills: A high degree of literacy with the ability to write reports, memos and letters on complex or sensitive issues; effective oral communication skills with the ability to address groups and meetings clearly and to listen.
• Technical knowledge: An understanding of HR issues, legislation and best practice including recruitment and selection, work-life balance, payroll, absence management, disciplinary and grievance procedures and how information technology.
• Performance management skills: An understanding of how to deliver a value for money service via performance management systems and procedures including performance indicators, benchmarking and quality assurance methodologies.
• Customer care skills: An understanding of customer care and consultation principles and the need to respond to client and customer demands.
• Analytical and decision-making skills: The ability to analyse complex situations and take appropriate decisive action using the data that has been gathered with an understanding of the possible wider corporate implications of such action.
• Partnership working skills: The ability to work with a diverse group of other managers and professionals, both internally and externally, to meet common objectives.
• Change management skills: The ability to engage with organisational change and the ability to secure the commitment of others to change.

Further Information

Location: Linenhall Street, Belfast.