NI Hospice

Employer Location: ANTRIM
Phone Number: 02890781836
Email: HR@nihospice.org
Web: https://www.nihospice.org/

Job description

The post holder will be responsible for maximising net income earned from the Hospice shop and be accountable for the effective management of finances, staff, volunteers, stock, premises, and administration. They will deliver high standards of customer care and ensure that the image and reputation of the Northern Ireland Hospice is maintained. Please see employer website for full job details & person specification.

Responsibilities

• Maximise sales of donated goods and seasonal merchandise, consistently achieving sales budgets/targets.
• Establish and maintain relationships with customers, community representatives, and volunteers to ensure a consistent flow of stock.
• To provide an excellent customer experience and to have a good overall knowledge of stock.
• To be responsible for the daily management of the shop team, including performance reviews and absence management.
• To complete all administration to required standards and deadlines.

Skills and Qualifications

Essential Skills

• 2 years’ retail experience in a supervisory/management capacity within the clothing or houseware market.
• Experience of sales floor merchandising and stock display.
• Experience in the training and development of others.
• 4 GCSEs, including English Language and Maths at Grades A-C (or equivalent qualifications) and basic IT skills.