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Job description

THE EMPLOYER IS: ROE VALLEY RESIDENTS ASSOCIATION The Youth Support Worker will play a key role in delivering a range of youth programmes aimed at young people aged 14-24 years. This position involves creating and supporting activities that provide a safe space and foster a sense of belonging for participants. The role includes assisting in initiatives that enhance young people’s participation skills and offering opportunities for them to raise aspirations, build confidence, and develop self-esteem.

Responsibilities

• Build trusting, professional relationships with young people aged typically 5-25.
• Offer emotional support, guidance, and a safe space for young people to discuss challenges.
• Help them develop confidence, independence, and positive coping strategies.
• Plan and run group activities, workshops, or life-skills sessions (e.g., health, education, employment, relationships).
• Promote positive engagement in community, social, and recreational activities.
• Recognise, report, and respond appropriately to safeguarding concerns.
• Follow organisational and statutory safeguarding procedures at all times.
• Maintain professional boundaries and ensure young people’s safety and wellbeing.
• Encourage positive choices, behaviour, and engagement.
• Ensure equality, diversity, and inclusion in all work.

Skills and Qualifications

Essential Skills

• Empathy and active listening - ability to understand young people’s feelings and experiences.
• Building rapport and trust - forming positive, professional relationships with young people.
• Communication skills - clear, age-appropriate communication (verbal and written).
• Non-judgemental attitude - supporting young people without bias or assumptions.
• Assessment skills - identifying needs, risks, strengths, and appropriate interventions.
• Safeguarding knowledge - understanding child protection procedures, confidentiality, and legal duties.
• Motivational skills - encouraging engagement, promoting resilience and positive choices.

Desirable Skills

• Conflict resolution and de-escalation - managing challenging behaviour calmly and safely.

Further Information

The Employer is: ROE VALLEY RESIDENTS ASSOCIATION JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.