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Job description

Operations Manager Northern Ireland (Job Ref: 25N/OPIR) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for an Operations Manager to manage our clinics in Northern Ireland. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Responsibilities

• Planning and opening of new clinics to meet the Randox Health operational standard.
• Ensuring clinic facilities are fit for purpose and meet the Randox Health standard.
• Recruitment and management of staff and resources to achieve required service.
• Implementation of new health services, products and business strategies.
• Appraising, training and continued development of staff.
• Ensuring compliance with contracts, relevant legislation and regulations.
• Reporting contract performance trends and issues to service
• Representing the organisation at external events and off-site testing.
• Development and implementation of organisational strategies, policies and practices.
• Coordinating with quality management to carry out internal audits, reporting of incidents and implementing corrective/preventative actions.
• Ensure effective teamwork and communication with staff throughout the business.
• Help build external clinical relationships and drive commercial business activities within the clinic.
• Drive initiatives in the management team and organisationally that contribute to long term operational excellence

Skills and Qualifications

Essential Skills

• University Degree in a business, healthcare or science related discipline.
• Experience working with internal and external partners.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Strong communication skills, both written and verbal.
• Strong customer service skills.
• Full UK driving licence.
• Flexibility to travel and work across multiple sites.
• Proficiency in the use of Microsoft packages.
• Currently have the right to work in the UK without visa sponsorship.

Desirable Skills

• Experience in managing a team.
• Experience in a private healthcare setting.
• Experience in project planning
• Confidence and experience working internal and external events.
• Previous sales / retail experience.
• High level of IT literacy.
• Experience within a senior management role

Further Information

Location: Can be based in either our clinic in Holywood or on the Lisburn Road in Belfast. The successful candidate will be responsible for the management of clinics in Northern Ireland, which currently includes 4 clinics: Belfast, Crumlin, Derry/Londonderry and Holywood. Contract Offered: Full-time, Permanent. Working Hours / Shifts: 40 hours per week. Start and finish times will vary depending on business needs and may include some weekends. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check. Right to Work Requirement. Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.