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Job description

Clinic Area Manager Northern Ireland (Job Ref: 25N/CLAM) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Clinic Area Manager to manage our clinics across Northern Ireland. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location: Can be based in either our clinic in Holywood or on the Lisburn Road in Belfast. The successful candidate will be responsible for the management of our clinics in Northern Ireland Ireland, which currently includes 4 clinics: Belfast, Crumlin, Derry/Londonderry and Holywood. Contract Offered: Full-time, Permanent. Working Hours / Shifts: 8.40am to 5.20pm, Monday to Friday. Flexibility will be required, including some weekend work. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check. Right to Work Requirement Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire. What does the Clinic Area Manager role involve? This role is responsible for ensuring the day-to-day operations of several Randox Health clinics within Northern Ireland. This is a varied role that may also include the following responsibilities:

Responsibilities

• Ensure compliance with relevant legislation and regulations to include International Standardisation Organisation and Care Quality Commission for clinics.
• Ensure that all staff adhere to the Quality Management System.
• Manage clinical staff, across a number of clinics within Northern Ireland along with maintaining relations with GPs, specialists, doctors and couriers.
• The development and appraisal of staff.
• The organisation and monitoring of team development and training, ensuring that all staff training plans are up to date.
• Develop and implement policies and procedures.
• Manage clinic expenditure.
• Co-ordinate with the quality team to carry out internal audits, report incidents, and implement corrective / preventive actions.
• Ensure sufficient overall management of the clinic with regards to supplies, equipment, fixtures, and fittings.
• Ability to cover reception duties.
• Ensure clinic and all staff provide a high level of customer service and care to all clients.
• Ensure effective teamwork and communication with staff throughout the business.
• Ensure that staff maintain confidentiality and appropriate storage of confidential information.
• Ensure full knowledge of software procedures and clinic roles.
• Assist with recruitment as required.
• Rota optimisation and management in order to meet client requirements and financial revenue.
• Regular travel within our Northern Ireland clinic network.

Skills and Qualifications

Essential Skills

• University Degree in a business, healthcare or science related discipline.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exeperience in customer service.
• Flexibility to travel and work across multiple sites
• Proficiency in the use of Microsoft packages.
• Full UK driving licence.
• Currently have the right to work in the UK without visa sponsorship.

Desirable Skills

• Experience implementing a quality management system in a regulatory environment.
• Experience in a private healthcare setting.
• Experience in managing a team
• Previous Phlebotomy experience and certificate or equivalent training.
• Confidence and experience working internal / external events.
• Previous sales / retail experience.
• High level of IT literacy.
• Experience within a senior management role