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Job description

THE EMPLOYER IS: FWD ECOMMERCE LTD We are seeking an individual to support our business growth through sales research, digital content creation, and general administrative duties. This role involves building and maintaining a sales pipeline, researching potential clients, managing email & LinkedIn outreach, and supporting the creation of website blogs, case studies and social media content. The successful candidate will also help streamline internal processes, support grant-related administration, and assist with day-to-day coordination across the team. This is an opportunity to gain hands-on experience across sales, marketing, and business operations within a growing organisation. Full training and support will be provided.

Responsibilities

• Identify and research potential clients, partners, and opportunities. Build and maintain an organised sales pipeline and lead database.
• Draft and send outreach emails / LinkedIn messages to introduce our services and generate interest. Track responses, follow-up activity, and arrange introductory calls.
• Draft and upload company website content including blogs, updates, and case studies. Assist in planning, scheduling, and maintaining social media content.
• Gather information and stories from the team to support content creation. Support basic design or formatting of marketing materials.
• Assist with grant applications, documentation, and organisational tasks. Maintaining accurate records, spreadsheets, and internal files.
• Support scheduling, correspondence, and daily team operations. Preparing internal progress updates and assist with system organisation.
• Liaise with team members to support smooth workflow and information sharing.
• Contribute to improving internal processes and operational efficiency.

Skills and Qualifications

Essential Skills

• Strong written and verbal communication skills.
• Ability to carry out structured research and organise information effectively.
• Good digital and IT skills (Google Workspace or Microsoft Office).
• Excellent organisational and time-management abilities.
• Confidence in writing emails and engaging with potential clients.
• Attention to detail across both content and administrative tasks.

Desirable Skills

• Experience with social media scheduling or content management tools.
• Basic understanding of sales pipelines, CRM systems, or lead tracking.
• Previous experience in marketing, communications, or admin roles.
• Creative writing skills for blogs or case studies.
• Interest in business development or digital marketing.

Further Information

Location: This is a remote role, but applicants should ideally be based in the Greater Belfast area for occasional in-person meetings. The Employer is: FWD ECOMMERCE LTD JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.