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Job description

Abbey Upholsterers is seeking a full time Admin Assistant/Receptionist to join our team. This is a key front-of-house role, ideal for someone who enjoys a mix of customer service and administrative duties. The successful candidate will provide vital administrative and reception support, helping coordinate communication between customers, suppliers, and our internal teams.

Responsibilities

• Answering & directing incoming calls. Greeting visitors & customers in a professional manner.
• Ordering fabrics from suppliers. Liaising with suppliers by phone/email regarding expected deliveries.
• Communicating delivery updates to the sales team.

Skills and Qualifications

Essential Skills

• Professional, excellent communication & interpersonal skills.
• Strong organisational skills & attention to detail.
• Confident using phone systems & Microsoft Office.
• Able to multitask and prioritise workload effectively.
• Customer-focused.

Desirable Skills

• Experience in a receptionist or administrative role.
• Knowledge of order processing or stock control.
• Experience using Sage software.
• Familiarity with working alongside suppliers or logistics teams.