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Job description

THE EMPLOYER IS: THE RAINBOW PROJECT The Rainbow Project, as a leading charity working for LGBTQIA plus people across Northern Ireland, provide various services including Health & Wellbeing, Counselling, Sexual Health testing, Hate Crime & Ethnic minority support and advice. The Belfast Services Assistant will support the Service staff team in executing administrative and organisational tasks, supporting the delivery of services.

Responsibilities

• Answering phone calls from service-users and professionals.
• Corresponding with service-users and managing appointment bookings.
• Supporting the day-to-day operation of the centre.
• Assisting in delivery of Health & Wellbeing services.
• Supporting facilitation of peer social groups.
• Supporting facilitation and administration of training services.
• Accurately input feedback and evaluations of services into digital systems.

Skills and Qualifications

Essential Skills

• Strong written and verbal communication skills.
• Willingness to learn and adapt to new skills.
• Ability to hold confidential information with respect and discretion in accordance with GDPR.

Desirable Skills

• Strong MS Office skills.
• An understanding of emotional health & wellbeing issues.
• An understanding of LGBTQIA plus rights and community issues.

Further Information

The Employer is: THE RAINBOW PROJECT JobStart Opportunity - Working Hours Information Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.