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Job description

THE EMPLOYER IS: BESPOKE CANDLES LTD We are looking for a motivated and enthusiastic individual to join our team as a Retail & Workshop Assistant. This is a hands-on role that combines retail work with creative workshop support. The successful applicant will be involved in serving customers, operating the till, restocking and displaying products, and at times assisting in producing wax melts or candles. They will also assist in the preparation and delivery of candle-making workshops. This role offers a fantastic opportunity to gain practical experience in retail operations, craft production, and small business support within a friendly and creative environment.

Responsibilities

• Operate the till and point-of-sale (POS) system to process sales and handle transactions accurately.
• Serve customers in a professional and welcoming manner, providing information about products and workshops.
• Restock shelves and maintain attractive product displays.
• Produce wax melts, including measuring ingredients, melting, pouring, and packaging finished products.
• Assist with the preparation, setup, and clean-up of candle-making workshops.
• Maintain a clean, organised, and safe working environment in both the shop and workshop areas.
• Support inventory management by recording stock levels and receiving deliveries.

Skills and Qualifications

Essential Skills

• Basic customer service experience or confidence in dealing with the public.
• Numeracy skills and ability to use a till or point-of-sale system.
• Ability to follow instructions and work safely, particularly when handling hot wax or workshop materials.
• Good organisational skills and attention to detail when restocking or arranging displays.

Desirable Skills

• Previous experience in a retail, craft, or workshop setting.
• Knowledge of or interest in candle-making or other creative crafts.
• Familiarity with stock management or visual merchandising.
• Basic IT skills for stock tracking or workshop booking systems.
• Creative eye for product display and shop presentation.
• Flexibility to assist in different areas of the business as needed.

Further Information

The Employer is: BESPOKE CANDLES LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.