---

Job description

We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our Damolly Retail Park store, in Newry. You’ll ensure excellent service standards, support team development, and help drive a fast-paced working environment. Please see employer website for full job details & person specification.

Responsibilities

• Lead and motivate the front-end team to deliver excellent service.
• Be a visible, approachable leader for customers and colleagues.
• Coach team members to build their skills and service confidence.
• Oversee stock and cash control procedures, ensuring security and compliance.

Skills and Qualifications

Essential Skills

• Experienced in managing retail or hospitality teams.
• Flexible, hands-on approach with excellent people skills and a passion for retail and delivering outstanding customer service.
• Strong numeracy and problem-solving skills.

Further Information

Location: Damolly Retail Park.