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Job description

THE EMPLOYER IS: TRIANGLE HOUSING ASSOCIATION The HR/L&D Assistant will provide administrative support across both the Human Resources and Learning & Development teams. This is a developmental role created specifically for the JobStart Scheme and offers the opportunity to gain valuable experience in a dual-function people environment. The postholder will develop essential skills in HR administration, employee lifecycle processes, training coordination, record keeping, communication, and compliance. The role is designed to support an individual's entry into the people profession while contributing to the effective day-to-day operation of both departments. The successful candidate will be required to complete an advanced AccessNI Check. What You Will Gain: Exposure to both HR and L&D career pathways. Practical administrative experience within a professional environment. Understanding of the employee lifecycle, recruitment processes, and learning coordination. Development of transferable skills such as communication, teamwork, organisation, and digital skills. Mentoring and support from experienced HR and L&D professionals. Increased confidence and employability for future roles or further study (e.g., CIPD programmes).

Responsibilities

• Support the HR team with general administrative tasks such as filing, document preparation, data entry, and updating employee records.
• Assist with the recruitment and onboarding process, including preparing interview documentation, scheduling interviews, and onboarding new employees.
• Help maintain accurate HR databases and personnel files in line with data protection requirements.
• Support the preparation of HR correspondence such as offer letters, contract variations, and meeting notes.
• Assist with tracking absence, training, completion of documentation, and other routine HR metrics.
• Contribute to the organisation and coordination of staff engagement activities.
• Assist in scheduling internal and external training sessions, workshops, and meetings.
• Help maintain the Learning Management Software, ensuring training records are kept up to date.
• Prepare training materials, attendance lists, feedback forms, and evaluation reports.
• Support the promotion of learning opportunities to staff and help track uptake/completion.
• Liaise with external training providers, internal facilitators, and participants to ensure sessions run smoothly.
• Act as a first point of contact for basic HR and L&D queries, signposting employees to relevant information or colleagues.
• Support the creation, updating, and organisation of HR and L&D procedures, forms, and documentation.
• Assist with project-based tasks across HR and L&D, such as reviewing processes or supporting employee engagement and development initiatives.
• Contribute to a positive, professional, and confidential working environment.

Skills and Qualifications

Essential Skills

• Demonstrable experience providing administrative support, including document preparation, data entry, and maintaining accurate records.
• Proven ability to use office software (e.g. Word, Excel, Outlook).
• Experience drafting professional correspondence and documentation, such as letters, emails or reports.
• Evidence of handling sensitive or confidential information in line with data protection or organisational policies.

Desirable Skills

• HR or L&D Environment Exposure - Experience working in, or supporting, a Human Resources and/or Learning & Development function (e.g. recruitment support, onboarding, training coordination).

Further Information

The Employer is: TRIANGLE HOUSING ASSOCIATION JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.