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Job description

THE EMPLOYER IS: LOUGHGIEL COMMUNITY ASSOCIATION Loughgiel Community Association is a community-focused organisation dedicated to improving the lives of individuals and families in rural areas through a wide variety of initiatives such as education, health and social support. You will provide daily support to the office team primarily and to the wider teams on site, this will involve handling phone calls, taking messages and contacting other staff members. You will organise and maintain a filing system and respond to queries and questions about services we provide. You will also manage administrative functions including records, budgeting, correspondence, and reporting. Other tasks will include coordinating community projects and developing initiatives, serving as a point of contact for residents, addressing inquiries and concerns, organising community events and supporting the team in writing funding applications and resource allocation. You will also maintain compliance with local regulations and guidelines. This position will require an AcessNI security clearance.

Responsibilities

• Answer phone calls, emails, and other inquiries promptly and professionally.
• Draft and distribute correspondence, newsletters, and notices.
• Organise meetings, appointments, and travel arrangements.
• Prepare agendas and take meeting minutes.
• Maintain filing systems (physical and digital).
• Document Management - Handle confidential information securely.

Skills and Qualifications

Essential Skills

• Ability to manage multiple tasks, prioritise effectively, and maintain order in a busy environment.
• Strong attention to detail for accurate record-keeping and scheduling.
• Clear and professional verbal and written communication.
• Ability to interact with staff, volunteers and community members.
• Efficient in meeting deadlines and handling competing priorities.
• Ability to work independently with minimal supervision.
• Resourcefulness in handling unexpected issues, especially in rural or low-resource settings.
• Ability to find practical solutions quickly.
• Handling sensitive information responsibly.
• Maintaining trust and professionalism.
• Ability to resolve inquiries politely and efficiently.
• Comfortable working in dynamic environments with changing priorities.
• Willingness to learn new skills and processes.

Desirable Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic digital tools.
• Familiarity with databases, spreadsheets, and online collaboration platforms.
• Friendly and helpful attitude when dealing with colleagues and visitors.

Further Information

The Employer is: LOUGHGIEL COMMUNITY ASSOCIATION JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.