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Job description

Working as a manager in a busy retail environment. Please see employer website for full job details & person specification by following the Apply Direct.

Responsibilities

• Respond to customer queries/complaints.
• Abide by Wineflairs Health and Safety at work policy.
• Conduct monthly inspections of the retail premises. Ensure compliance with food hygiene laws and regulations.
• Record injuries and incidents.
• Ensure Wineflair's property and equipment is safeguarded.
• Use video surveillance equipment, store security systems and safes.
• Plan rotas to achieve staff cover with adequate coverage for holidays and sickness.
• Staff training.
• Complete all site paperwork and accounts.
• Calculate and reconcile shift sheets, recording hours of employment in line with company procedure.
• Manage and record petty cash levels, ensure lodgements are made and all staff paid correctly and on time.
• Identify reasons for cash shortages with staff concerned.
• Place stock orders, to supervise and document the receipt of goods delivered.

Skills and Qualifications

Essential Skills

• Previous supervisory experience.
• Previous experience working in a fast-paced environment.
• Excellent communication and interpersonal skills with customers and colleagues.

Desirable Skills

• Previous managerial experience.

Further Information

Wineflair is an equal opportunities employer. Flexibility with hours.