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Job description

THE EMPLOYER IS: THE LINK FAMILY AND COMMUNITY CENTRE / THE LINK CHARITY SHOP We are seeking a dedicated and reliable individual to join our team as a Retail Assistant. The role will involve providing excellent customer service in the shop as well as till operation, sorting donations, merchandising stock, cash handling, opening/closing the shop and helping to maintain a clean, tidy and welcoming shop environment.

Responsibilities

• Customer Service: Provide professional and courteous service to all customers.
• Paperwork: Booking collections and deliveries into the diary, answering phones and updating the online selling platforms including Vinted, Facebook Marketplace, etc.
• Till Operation and Cash Handling: Accurately handle cash transactions and operating the till.
• Merchandising: Sorting through donations and merchandising them.
• Shop Operations: Assist with opening and closing the shop and ensuring it is secure and ready for customers.
• Cleaning: To maintain a clean and tidy shop by vacuuming, tidying and general cleaning duties.
• Team Work: Work effectively as part of a team to achieve shop goals and maintain a positive work environment.

Skills and Qualifications

Essential Skills

• Good interpersonal and communication skills.
• Ability to perform manual handling and lifting tasks safely.
• Flexibility to assist with retail or collection tasks as needed.

Desirable Skills

• Previous experience in retail, customer service, or delivery work.
• Knowledge of charity retail operations.
• Driving licence and ability to delivery furniture as part of a team.
• Reliable, punctual, and trustworthy.
• Friendly and professional attitude when dealing with the public.

Further Information

The Employer is: THE LINK FAMILY AND COMMUNITY CENTRE / THE LINK CHARITY SHOP. JobStart Opportunity - Working Hours Information. - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.