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Job description

An Croí, Maghera is seeking an enthusiastic and motivated Café Manager to lead our rural community café and support the growth of this important social enterprise. This is a fantastic opportunity for someone who is passionate about hospitality, leadership, Irish Language and community development. The job is ideal for someone who is a great leader, and keen to expand and develop new business opportunities and strengthen the café’s role as a welcoming bilingual hub for the local community and visitors.

Responsibilities

• Managing all aspects of daily work, including staff supervision, stock management and cash handling
• Ensure excellent customer service
• Schedule staff rota, training and performance management
• Ensure compliance with all food hygiene, health and safety and licensing regulations
• Oversee day-to-day procedures, including end of day finance report
• Maintain high standards of cleanliness, food presentation and café appearance at all times
• Support promotional and marketing activities to increase sales and customer engagement

Skills and Qualifications

Essential Skills

• Excellent customer service skills
• Good understanding of food safety, hygiene and health and safety practices
• Experience in cash handling, stock control and daily reporting
• Strong leadership skills, great communication, organisational, and interpersonal skills
• Flexibility to work weekends, early mornings, and holidays as required in line with community initiatives

Desirable Skills

• Fluent in Irish or an advanced learner
• Previous experience in a supervisory role within a café, or hospitality setting
• Food Hygiene Level 2 or higher
• First aid or health and safety training
• Barista training
• Knowledge of marketing, promotions or social media for hospitality
• Awareness of sustainability and environmental impact in hospitality

Further Information

Personal specification The candidate must be reliable, punctual and professional at all times. They must have a positive approach to work and display a commitment to delivering high standards of food and customer service. The candidate must also have a proven track record of successful supervision of a team About us An Croí Café is a vibrant social enterprise created by Coiste Forbartha Charn Tóchair. Since opening our doors in November 2018, we’ve become a welcoming hub in Carntogher, a place where great food, friendly faces, and a love for our local culture all come together. We’re passionate about celebrating and promoting the Irish language, and we aim to offer a fully bilingual service for anyone who wants to use Irish, whether they’re fluent, learning, or just curious. Open seven days a week for breakfast, lunch, and coffee, An Croí continues to grow and evolve. We’re excited about the future, and we’re looking for someone who shares that energy and wants to be part of something special.