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Job description

THE EMPLOYER IS: FALLS WOMEN'S CENTRE The Receptionist is responsible for providing front-desk support by greeting visitors, handling incoming calls, and performing basic administrative tasks. This role creates a positive first impression and ensures smooth daily office operations.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner directing them to appropriate persons or room.
• Answer, screen, and direct incoming phone calls.
• Manage appointment scheduling and meeting room bookings.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, organised reception area.
• Perform basic administrative duties such as filing, data entry, and photocopying.
• Assist with office supplies inventory and ordering.
• Coordinate with staff and departments as needed.
• Assist in the organisation of events and information sessions for FWC.
• Follow company procedures and confidentiality guidelines.

Skills and Qualifications

Essential Skills

• A recognised qualification in administration, at least NVQ Level 1 or 2 equivalent.
• Two years’ experience within the field of administration.
• Good standard of literacy.
• Recognised I. T. qualification & demonstrable experience in the use of a full range of Microsoft Office systems.
• Knowledge and experience of social media.
• Excellent customer care skills.
• Excellent organisational and administrative skills.
• Able to use own initiative.
• Minute taking.
• Ability to work flexible hours.
• Willingness to undertake training.

Desirable Skills

• Experience of working within community development.

Further Information

The Employer is: FALLS WOMEN'S CENTRE JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.