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Job description

As part of an independent audit team and working across BHSCT the post holder will carry out audits and generate information which measure quality performance against agreed standards and targets. Services being audited will include Cleaning, Catering, Linen, Waste and outsourced contracts. The postholder may not directly supervise these services but must take responsibility to ensure standards are maintained in conjunction with the relevant Support Services Management Team.

Responsibilities

• Portray and promote a positive image of Patient & Client Support Services (PCSS) and through their actions motivate PCSS staff.
• Carry out quality auditing in line with the required frequency set out in the audit schedule. To audit to agreed standards using proformas and IT systems, notifying the appropriate manager of any performance deficiencies.
• Maintain accurate records relating to audits carried out, inputting data on IT systems as required.

Skills and Qualifications

Essential Skills

• Minimum of 4 GCSEs, including English, at Grade C/4 or above or equivalent and 1 year’s experience working in a Catering Support Services environment. OR
• Two years’ experience Supervising Staff in a Catering Support Services environment.
• Level 2 Food Safety for Catering Certificate.
• Knowledge of Microsoft 365 packages
• Hold a full and current driving licence for use in the UK and/or access to a form of transport, which allows the post-holder to fulfil the duties of the post.
• Where disability prohibits driving, this criteria will be waived if the applicant is able to organise suitable alternative arrangements

Desirable Skills

• A working knowledge of a Cook-Chill Food production unit.