Apex Housing Association

Employer Location: Londonderry
Phone Number: 02871304800
Email: jobs@apex.org.uk
Web: www.apex.org.uk/jobs

Job description

Receive and welcome visitors to the Foyer and refer them to the appropriate staff member. To provide an efficient and effective service to tenants and residents of Apex in accordance with the Associations policies and procedures.

Responsibilities

• Welcome and direct all enquiries from members of the general public to the appropriate staff member, allocate interview rooms and inform staff as appropriate.
• Ensure the efficient operation of the scheme’s switchboard passing external calls to appropriate extensions and dealing with internal calls and queries appropriately.
• To ensure that all responsibilities are carried out in a timely and effective manner and that confidentiality is maintained in all issues relating to the work of Apex.

Skills and Qualifications

Essential Skills

• 5 GCSEs (Grades A to C) or equivalent, including English and Maths.
• 1 years administrative / clerical experience including I.T. office systems, email and spreadsheets and 1 years experience of supporting young people or vulnerable adults in a formal or residential setting.
• Or be educated to A Level or equivalent in a business or administration discipline and 1 years experience of supporting young people or vulnerable adults in a formal or residential setting.

Further Information

Salary: £26,824 per annum pro rata Location: Strand Foyer, Derry/Londonderry. Apex is an Equal Opportunities Employer and due to under representation in some areas of our workforce we especially welcome applicants from the Protestant Community.