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Job description

THE EMPLOYER IS: ELITE RECOVERY BELFAST The Recovery Suite Lead is responsible for the day-to-day running of the recovery suite, ensuring every client has a safe, clean, professional, and welcoming experience. This role combines client interaction, operational responsibility, and support with marketing and growth of the service. The position suits someone who enjoys working with people, takes pride in high standards, and has an interest in health, fitness, recovery, or wellbeing.

Responsibilities

• Set up and prepare the recovery suite for daily sessions. Ensuring all equipment and facilities are clean, safe, and ready for use.
• Maintain high hygiene and presentation standards at all times.
• Close down and reset the suite after sessions.
• Welcome clients and introduce them to the recovery suite. Explain how the recovery services work and guide clients through their session. Monitor clients during sessions to ensure comfort and safety.
• Build strong relationships to encourage repeat bookings and referrals.
• Manage bookings and session flow where required. Answer basic client questions about services and recovery options.
• Collect client feedback and report insights to the business owner.
• Support basic marketing efforts such as content ideas, promotions, and testimonials. Encourage word-of-mouth referrals through excellent service. Assist with community engagement and client retention initiatives.

Skills and Qualifications

Essential Skills

• Strong interpersonal and communication skills.
• Able to demonstrate a friendly, confident, and approachable manner.
• High attention to cleanliness, organisation, and detail.
• Ability to work independently and take initiative.
• Interest in recovery, fitness, sport, or wellbeing.
• Confident using social media, TikTok/Instagram.
• Basic IT skills.

Desirable Skills

• Graphic design / Canva experience.
• Capcut/ Edits experience for editing videos.

Further Information

The Employer is: ELITE RECOVERY BELFAST JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.