Customer Service Assistant


Job description

THE EMPLOYER IS: PAGES BAKE HOUSE Pages Bake House are seeking a customer service assistant to join their team. The role involves serving customers in a friendly, timely way, handling cash and card payments, and keeping the shelves stocked and tidy. You’ll help keep the workspace clean and safe, take cake and pastry orders over the phone, and learn the product range so you can answer questions about ingredients and allergies with confidence.

Responsibilities

  • Provide courteous and timely customer service selling a range of baked goods.
  • Learn how to use a cash till and mange cash and credit card transactions.
  • Re-stock and rotate goods.
  • Maintain a safe and clean work environment.
  • Take cake and pastry orders by phone and record the information.

Skills and Qualifications

Essential Skills

  • Confident communication skills.
  • Ability to follow instructions.
  • Ability to work as part of a small team.
  • Show initiative and problem solving.
  • Time management skills.

Desirable Skills

  • Digital skills - comfortable using PC to produce picture scans for cakes.

Further Information

The Employer is: PAGES BAKE HOUSE JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID
1753892
Job Sector
Retailing, Wholesaling and Purchasing
Area
Derry or Londonderry
Location
Derry/Londonderry
Salary
16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
25
Published date
12/01/2026
Closing date
20/02/2026
Worktime
To be confirmed with employer

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