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Job description

We are now recruiting Customer Services employees to join our online chat department.

Responsibilities

• You will ensure excellent customer service is always provided whilst communicating courteously and accurately.
• You will provide a fast and efficient online chat service to new and existing customers.

Skills and Qualifications

Essential Skills

• Two GCSE’s or equivalent in English and Math’s.
• Excellent Customer service skills with a minimum of 1 year’s customer service experience.
• Excellent communication skills both written and verbal.
• Must be willing to pursue APA/ CIP insurance qualifications.

Desirable Skills

• Previous online chat experience.
• Previous experience gained within the insurance industry.