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Job description

THE EMPLOYER IS: MCS BRANDING This role supports the digital, administrative and customer service functions of MCS Branding as the business grows through its partnership with Axomo, a global digital merchandise platform. The successful candidate will assist with managing online orders, customer communications and website updates. Full training will be provided, making this role suitable for someone interested in digital administration, e-commerce and customer service. The role offers valuable experience in digital systems, customer service and small-business administration, supporting future employment opportunities.

Responsibilities

• Update website and online store with products, pricing and descriptions.
• Process customer orders and support invoice preparation.
• Respond to customer emails, calls and online enquiries professionally.
• Support social media content creation including images and short videos.
• Maintain accurate customer and order records.
• Provide general administrative support to the office team.

Skills and Qualifications

Essential Skills

• Basic IT and digital skills.
• Good written and verbal communication.
• Willingness to learn and develop new skills.

Desirable Skills

• Interest in digital marketing or e-commerce.
• Familiarity with social media platforms.

Further Information

The Employer is: MCS BRANDING JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.