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Job description

THE EMPLOYER IS: DSP SUPERMARKETS T/A KELLYS STORES Sales Assistant supports the sales team and contributes to a positive customer experience by assisting shoppers, maintaining product displays, and ensuring smooth store operations, playing a key role in driving sales by understanding customer needs, offering product recommendations, and keeping the sales floor organized.

Responsibilities

• Customer Service - Greet and assist customers professionally, handle queries and complaints calmly, and create a positive shopping experience.
• Sales & Product Knowledge - Understand product features, pricing, and promotions; upsell and cross-sell effectively.
• Communication - Clear verbal and telephone communication, active listening, and ability to explain products and policies confidently.
• Cash Handling & POS - Operate tills accurately, process payments, refunds, and exchanges, and follow cash-handling procedures.
• Merchandising & Store Presentation - Maintain tidy, attractive displays, follow planograms, ensure correct pricing, and rotate stock.
• Stock Control - Receive and check deliveries, assist with stock counts, and report discrepancies or damages.
• Operational & Organizational - Follow opening/closing procedures, maintain cleanliness, adhere to health & safety and loss prevention policies, and manage time efficiently.
• Teamwork - Collaborate with colleagues and support during busy periods.
• Other duties as and when required.

Skills and Qualifications

Essential Skills

• Maths and English or working towards these qualifications.
• Excellent verbal and written communication.

Desirable Skills

• Previous experience in a similar job would be advantageous however training will be provided.

Further Information

The Employer is: DSP SUPERMARKETS T/A KELLYS STORES JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.