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Job description

THE EMPLOYER IS: ORMEAU ENTERPRISES LIMITED The Facilities Officer will be the first point of contact for all tenants and clients and shall be involved in a range of activities including company administration which involves, invoicing, telephony service, facilities helpdesk (handling and overseeing maintenance), room hire reservations (including car park allocation), catering requests, general business support enquiries, security, and housekeeping. The organisation is based within a premium location in the city and offers workspace, business support and venue hire to the local business community. The role will suit someone who has front of house customer service experience combined with excellent administration skills.

Responsibilities

• Meet and greet all visitors and tenants at the main reception in a polite, friendly, and efficient manner.
• Carry out site inspections and liaise with maintenance contractors.
• Oversee carparking on site.
• Oversee the fire safety, key, alarm, first aid and waste disposal systems on site.
• Operate the main switch board and act as a first point of contact at reception.
• Liaise with tenants and log, oversee and action any maintenance requests that may be required.
• Assist with the administrative duties of the organisation including the booking of function rooms, invoicing, sorting mail updating of records in line with ISO standards.
• Liaise with catering suppliers in relation to client’s room bookings.
• Log enquiries made to the organisation in relation to property, function rooms and business support.
• Prepare rooms including the setting up of visual aids for meetings / seminars and return to order. (Applicants should note this role involves handling and moving of furniture, and the ability to undertake safe manual handling is essential)
• Ensure that messages are correctly communicated to staff members.
• Assist in the promotion and sales of function rooms.

Skills and Qualifications

Essential Skills

• Minimum of 6 months experience in a similar role client facing role.
• Minimum of 5 GCSE’s including Maths and English.
• Excellent communication skills.
• Evidence of proficiency in MS Office and Use MS Excel to manage spreadsheets, update financial records, and generate reports.

Desirable Skills

• Full clean Driving Licence.

Further Information

The Employer is: ORMEAU ENTERPRISES LIMITED JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.