---

Job description

THE EMPLOYER IS: WINDSOR WOMEN'S CENTRE The Data and Communications Officer is responsible for managing, recording and reporting accurate data to support the effective delivery of services at Windsor Women’s Centre. Duties include maintaining monitoring and evaluation systems, collecting and analysing service data, and preparing reports for funders and internal use. The role also involves managing communications, including updating website and social media content, producing newsletters and promotional materials, and supporting clear, accessible communication with service users, partners and stakeholders. This role will be subject to an enhanced Access NI Disclosure check as it involves working closely alongside children’s services and with vulnerable adults.

Responsibilities

• Accurately collect, record, and analyse data to support service monitoring, reporting, and decision-making.
• Producing clear, professional communications, including newsletters, reports, social media updates, and promotional materials.
• Using software for data management, word processing, spreadsheets, and digital communication platforms.
• Ensure that all data, reports, and communications are precise, consistent, and error-free, which is vital for internal and external stakeholders.
• Plan, prioritise, and manage multiple tasks and deadlines efficiently, including balancing data reporting with communications responsibilities.
• Communicating with a range of stakeholders, including service users, colleagues, and external partners, while maintaining confidentiality and professionalism.

Skills and Qualifications

Essential Skills

• Confident use of Microsoft Office.
• Basic experience managing web content or social media platforms.
• Ability to organise digital files and systems securely.
• Excellent written communication skills, with the ability to adapt tone for different audiences.
• Experience creating clear, accessible content (reports, newsletters, website content, social media posts).
• Ability to use databases, spreadsheets, and case-management systems (e.g. Excel, Google Sheets, CRM systems).
• Able to prioritise tasks and respond to urgent maintenance issues.
• Willingness to work flexibly, as required by the Centre’s needs.
• Ability to maintain confidentiality and professional boundaries.
• Good communication skills when interacting with staff, volunteers, and service users.
• A commitment to the ethos and values of Windsor Women’s Centre.

Desirable Skills

• Experience managing social media accounts professionally.
• Basic graphic design skills (e.g. Canva, Adobe tools).
• Experience writing impact reports, case studies, or funding evidence.
• Experience with monitoring and evaluation (M&E) frameworks.
• Ability to present data visually (charts, dashboards, infographics).
• Reliable, punctual, and able to manage time effectively.

Further Information

The Employer is: WINDSOR WOMEN'S CENTRE JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.