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Job description

THE EMPLOYER IS: LARNE COMMUNITY CARE CENTRE - LARNE CRISIS ACCOMMODATION The Housing Support Administrative Assistant will provide basic administrative support and assist with the housekeeping and upkeep of LCCC accommodation. The role supports the smooth day-to-day running of crisis and temporary flats and is suitable for someone seeking an entry-level role within a community or housing environment. Full training, PPE, and support will be provided. This role is subject to Access NI checks.

Responsibilities

• Carry out basic administrative duties including filing, scanning, photocopying, and data entry, updating spreadsheets, logs, and simple monitoring information accurately.
• Answer phone calls, take messages, and respond to basic email enquiries.
• Assist with preparing standard letters, forms, and tenant paperwork.
• Maintain accurate paper and electronic records in line with confidentiality and GDPR requirements.
• Carry out routine housekeeping duties within LCCC flats (cleaning, laundry, basic upkeep), preparing flats for new tenants (bed-making, cleaning, restocking essential items) and support regular checks to ensure accommodation remains clean and safe.
• Report maintenance issues, damage, or health & safety concerns to the Housing Support Officer. Assist with inventory checks and reporting missing or damaged items.
• Assist with ordering cleaning and office supplies, and prepare welcome packs and information packs for tenants.
• Support staff with practical tasks as required.
• Respect tenant privacy and maintain confidentiality at all times, following LCCC health & safety, safeguarding, and lone-working procedures. Maintain professional boundaries when working in accommodation.
• Use cleaning materials and equipment safely and as instructed.
• Work collaboratively with colleagues and volunteers.
• Attend training, supervision, and team meetings as required.

Skills and Qualifications

Essential Skills

• Willingness to carry out housekeeping and practical tasks.
• Basic IT skills (email, Word, simple spreadsheets).
• Ability to follow instructions and work independently.

Desirable Skills

• Previous cleaning, housekeeping, or caretaking experience.
• Previous office or administrative experience.
• Experience in a community, voluntary, or customer service setting.
• Reliable, punctual, and flexible.

Further Information

The Employer is: LARNE COMMUNITY CARE CENTRE - LARNE CRISIS ACCOMMODATION JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.